We are the calm voice in the dark.
The first, first responders.
Jeffcom’s operations are made possible by the dedicated staff of 136 Emergency Communications Specialists and supervisors. The dispatch operation is supported by a staff of Leadership, Administrative, Training, and Information Services personnel.
Executive Director Jeff Streeter
Jeff Streeter has led Jeffcom as the Executive Director since the height of consolidation efforts in 2017. Prior to joining Jeffcom Director Streeter retired as the Chief of Police for the Town of Lone Tree after previously retiring from the Lakewood Police as a Commander. Jeff has a Bachelor's Degree in both Criminal Justice and Sociology. He is also a graduate of the FBI National Academy Class #241 (Advanced Leadership Training).
Deputy Director Michael Brewer
Michael Brewer joined Jeffcom in 2019. As the head of the Operations Department, Michael leads the law, fire, call taking, and training Divisions. Prior to joining Jeffcom Michael served 24 years in the United States Navy, enlisting as a Cryptologic Technician before receiving his commission as a Surface Warfare Officer. Michael holds a Bachelor's Degree in Political Science, and a Master's Degree in National Security Policy Studies.
Information Technology Director Kevin Biegert
Kevin Biegert joined Jeffcom in 2017. As the head of the Information Services Department, Kevin oversees a team of diverse technology professionals who ensure Jeffcom is state-of-the-art. Prior to Jeffcom, Kevin worked as a dispatcher for Jefferson County Sheriff and served in the United States Navy Reserve as a Cryptologic Technician. He received a Bachelor's degree in Fire and Emergency Services Administration and a Master's Degree in Information Technology Management and is a Certified Information Systems Security Professional (CISSP) as well as a Certified Information Security Manager (CISM).
Operations Manager Gina Ramirez
Gina Ramirez joined Jeffcom as a Communications Supervisor and transitioning employee from the Lakewood Police Department. As a Supervisor, Gina quickly distinguished herself as a leader and was promoted to Operations Manager in 2019. Gina oversees all aspects of the complicated and rapidly changing 9-1-1 and non-emergency call processing operation. Gina constantly seeks forward-thinking approaches to efficiently handle the high volume of calls Jeffcom receives. She holds a Bachelor's degree in Criminal Justice and is certified as an Emergency Number Professional (ENP).
Operations Manager Jennifer Sandoval
Jennifer Sandoval joined Jeffcom as a transitioning part-time employee from Jefferson County Sheriff. Prior to joining Jeffcom full-time, Jennifer served as the Manager of Dispatch Operations for the Jefferson County R-1 School District's communications center. As the Fire Operations Manager, Jennifer drives Operational Excellence in fire and emergency medical services dispatch. Jennifer is a certified Emergency Number Professional (ENP) and has completed the Certified Manager Certification Program (CMCP).
Operations Manager Jennifer Gustin
Jennifer Gustin joined Jeffcom as a transitioning employee from Jefferson County Sheriff. Jennifer promoted through the ranks of Jeffcom, starting as an Emergency Communications Specialist, Communications Supervisor, and Operations Manager. Jennifer is the operational team coordinator for the Jeffcom Incident Dispatch Team (IDT) and has completed the Certified Manager Certification Program (CMCP).
Human Resources Manager Gabrielle Rathfon
Gabrielle Rathfon brings over 10 years of diverse HR experience to Jeffcom, specializing in employee relations, recruitment, retention, and benefits management. She has served as the Human Resource Manager since October of 2017. Gabrielle holds a Bachelor's degree in Business Administration, a Master's degree in Employment and Labor Relations, and is IPMA-HR SCP certified.
Training Manager Laurel Strandberg
Laurel Strandberg joined Jeffcom as a Communications Supervisor and transitioning employee from the Lakewood Police Department. Having functioned and distinguished herself as a Certified Training Officer (CTO), with both Lakewood and Jeffcom, Laurel was promoted to Training Manager in 2021. As the Training Manager, Laurel coordinates all new hire academies and ongoing training for floor personnel.
Technology Program Manager Ethan Honaman
Ethan Honaman joined Jeffcom as a Data Analyst in 2018. As the Technology Program Manager, Ethan champions research and development and project management efforts to implement new and innovative technologies at Jeffcom. He also oversees the records and data services divisions. Prior to joining Jeffcom, Ethan worked as the Guest Relations Manager for the Denver Broncos. He holds a Bachelor's degree in Business.
In accordance with the Commission on Accreditation for Law Enforcement Agencies (CALEA), Jeffcom makes the following information related to complaints and inquiries available to the public.